How do I return my item?

 

We know what it’s like to purchase something and then regret the decision. If you have just purchased an order and changed your mind, then contact us immediately on +919940675233. It goes without saying that if items are faulty or damaged we can assist in arranging a replacement.

Please contact one of our Customer Support heroes on +919940675233. We really are a professional bunch!

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My order has arrived and it's broken!

 

Has the post been a little too excited delivering your item? There is nothing worse than patiently waiting for an item to be delivered only to find it has been damaged!

We know how important it is for your items to be in perfect condition.
Help us to help you by sending our Customer Support heroes the details of the damaged item and we can work on getting a replacement sent out to you as soon as possible.

Please give us a call on +919940675233 or alternatively email us at accounts@sigmachennai.com

 

My order has arrived and there’s a spilling !

 

 If the product has come from our factory there will be a delivery note. Please check the delivery note to see what characters you entered at the time of order.Our Products are tailor-made for you, so our KIOSK will deliver exact product that has been entered by you when ordering. We, therefore, advise you to double check any names and messages for potential spelling mistakes.

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I’ve decided to cancel my order, what should I do?

 

Time is of the essence here. Please call our Customer Support heroes immediately and we will try to cancel your order before it is sent to our production team.

Our call lines are open from 9.00am – 6.00pm weekdays.

Call us on +919940675233. 

If you have made an order over the weekend, then please email us at accounts@sigmachennai.com unfortunately, once an order has been received by our production team we cannot cancel it.